Frequently asked questions

About the Event

What are the opening times?

How can I be up to date with what’s happening at the event and/or any changes?

What is an Anime & Gaming Con

How and where do I sign up for events?

Is there a place to store my luggage/bags?

Do I need ID?

How Do I Queue for My Wristband and get in?

Tickets

How much are tickets?

What ages are allowed in?

Do you allow Group Bookings for clubs/societies?

What is Early Bird and VIP?

How do I pay for Anime & Gaming Con?

I don't have PayPal, can I pay via other means?

Can I pay for someone else who isn't associated with my account?

I need a refund, how can I get one?

How do I receive and use my ticket?

Lost Tickets?

Getting There

Where is the anime con?

Is there Car Parking Available?

Merchandise

How to collect my Early Bird, VIP or other merchandise?

Rules & Regulations

What are the full Terms & Conditions to my attending Anime and Gaming Con?

I’m cosplaying with a weapon that may be dangerous. Is this okay?